Customer Reviews

Reviews left by our valued customers about our service provided upon ordering from us. We love our customers to be happy!

Paul Cardew Teapot

This morning I received my parcel and I am delighted how perfectly wrapped it was...
This parcel could have survived any disaster....
Thank you for wrapping it nicely as well, it was endless fun to unwrap it very carefully and the green paper just increased the anticipation for the next lot of bubble wrap - Vivien (NL)

Portmeirion Spirit Of Christmas 

Great service. I'm very pleased with the cup and saucer which arrived in excellent condition and had been very well packaged. - Julian (UK)

Portmeirion Water Garden

I received my order of 'Water Garden' tea cups and saucers today - thankyou. I just felt I had to say how well they were wrapped and presented! Almost too nice to open! So lovely to receive something obviously packed with care. Unfortunately I don't subscribe to 'Facebook' so I can't give you a review on there, but if I did you would get top marks! Thanks once again.. - Judith (UK)

Portmeirion Botanic Garden

I am pleased to say my two Botanic Garden dinner plates arrived safely today, and I am thrilled with them. I have always had the passion flower plate and used it regularly as a table centre-piece, but it got broken last week. I love your website and your parcel was a delight to receive - packed with so much love and care - it made me feel special, and colour coordinated down to the tissue paper and string. Thank you so much! - Margaret (UK)

Portmeirion Pantomime Characters

Lovely item, completely as described , exceptionally well packaged. Great customer service too, with a personal touch that makes such a lovely difference. Highly recommended. - Gemma (UK)

Portmeirion Totem Storage Jar

My beautiful storage jar was sent swiftly after purchase and arrived wrapped so lovingly that it was like receiving a personal gift. Thank you for your attention to detail and care that is obviously taken. - Aileen (UK)

Portmeirion Ted Baker Rosie Lee

Fantastic service.Beautifully wrapped packaging.
Very pleased with everything
- Andrea - (UK)

Portmeirion Birds Of Britain

Thank you Julie and the team at Purely Portmeirion! My four plates arrive to my home in Florida in perfect condition. So well packaged, and I appreciated the extra touch of the lovely note and lovely tissue and ribbon inner wrapping. - Geri (USA)

Portmeirion Dolphin Apothecary Jar

Lovely item in perfect condition and wrapped with great care. Arrived very quickly, great service and attention, thanks a million - a great way to start a collection! - Miranda (IRL)

Portmeirion Tiger Lily Tea Caddy

I ordered this to match a tea caddy which was my mum’s. The ordering process was easy and the caddy arrived a couple of days later in perfect condition and beautifully packed/wrapped. I could not be happier! Many thanks - Emma (UK)

Portmeirion Glass Napkin Rings

What can I say about the service and the napkin rings!! The service was outstanding!! These items were shipped to the states. I was so fearful that they may come damaged, the box was damaged badly on one side. I held my breath and started to dismantle the box and packaging. They took such care wrapping it in protective bubbles, air pockets etc. They are perfection. I am so happy to have them, they are a replacement for the same rings I had before and lost in a fire. I am over joyed to have them again!! If you find one more let me know!!
Thank you so much. - Marilyn (USA)

Portmeirion Botanic Garden 6 Pint Casserole

Thank you for my order of Portmeirion covered casserole dish. I am so delighted with it and loved the nice packaging with green paper and pink string ! Made all the more special with your handwritten touches ! It felt like a Christmas present ! Good luck with lots of orders. All the best. - Sheila. (UK)

Portmeirion Lemon Grove Salt and Pepper Shakers:-

First I would like to thank you – from the outside it was perfectly protected and on the inside the wrapping was much too cute. Thanks a lot, such a wonderful surprise!, I have never seen such an affectionately wrapping from a shop before, thanks a lot! - Alena (Germany)

Paul Cardew Queen Elizabeth II Jubilee Ltd Edition Teapot :-

Absolutely gorgeous!! The attention to detail! The piece is breathtaking!! Thank you for wrapping it so beautifully to keep it safe!! I would definitely recommend anyone to order from your store!! Extremely happy!! - Roger (USA)

Portmeirion Botanic Garden Spice Jars :-

Delighted with my purchase! My parcel arrived beautifully and securely wrapped. It was like opening a present! And a very competitive price. I'm so pleased that I immediately went on to the Purely Portmeirion site and am now ordering another item....
Thank you so much for your excellent service. - Kathy (UK)

Portmeirion Welsh Dresser Butter Dish :-

Thank you Purely Portmeirion, I have been searching for my Welsh Dresser butter dish for over 10 years and finally success. The item is perfect, the packaging is the best of any package I have ever received, but the wrapping and pink twine made it feel like I was getting a gift. Thank you for going the extra mile. I will return to your site again and again. To everyone out there, 100% recommendation, buy with confidence, you will not be disappointed. - Linda (Canada)

Portmeirion Compleat Angler Mug :-

I was delighted to find this item on your site, as I'd been searching for one for ages, to give as a gift. Arrived quickly and very well packaged. Great service. Thank you. - Lynda (UK)

Portmeirion Compleat Angler Sugar Bowl :-

Thank you for your great service in shipping the Portmeirion sugar bowl! it arrived very Oklahoma City from great condition, beautifully wrapped. I appreciate it very much. - Nancy (USA)

Portmeirion Parian Ware Hand & Flambeau British Heritage vase :-

Having sadly broken one of these vases, for the second time, (but I mended the first time!) I luckily found this website and made a phone call. I was treated so kindly and common-sensibly that the whole encounter was a totally delightful experience. They had no replacement for me immediately available but promised to contact me if a similar vase was found. Some weeks later I was contacted and the replacement arrived carefully and decoratively packed up. So good to have folk who do what they say and now looking forward to the next one!. - John (UK)

 - John (UK)

Portmeirion Harvest Blue Items :-

Thank you very much for my lovely parcel--I was delighted with it!

From the start, as I opened the box and found two lovingly and beautifully wrapped items (my daughter commented that they looked like Christmas presents) and noticed all the personal touches on the included letter, I felt so much joy, realizing that I was about to find something very special-- and I truly did!!

The items are beautiful and very special to me! I feel as though they filled a space on my kitchen top that was always waiting for them, and now that they are there, it feels as though they have always been part of our house!

I came across your website when I was looking to buy soap dispensers, after being frustrated with the disposable supermarket dispensers often being sold without pumps. When I saw the Harvest Blue dispenser, I instantly realized that 'it found me'! Now that it is standing in my kitchen, I can't stop admiring it and smiling. Something about it, eitheir the shape, or the beautiful pattern with that personal touch of long ago that is now so difficult to find, or even the slightly age-discoloured pump, or everything together, brings back dearly familiar, long gone, but deeply missed past associations! Thank you very much for the lovely items that you sell-- it is amazing how such 'little pleasures' can have a powerful restorative and healing effect! I truly look forward to receiving my next order.

With kind regards and best wishes. - Linda (UK)

Portmeirion Birds Of Britain Dinner Plates :-

Thank you so much for the quick delivery, beautifully packed and safely arrived. Please let me know if you have more items of Birds of Britain, specially dinner plates with the simple sage.-coloured border. - Gabriele (Germany)

Portmeirion Malachite Espresso Cup & Saucer :-

Delighted with malachite item. My favourite Portmeirion pattern and I finally own a piece. Securely packaged and as described. Thanks. - Bruce (UK)

Portmeirion Birds Of Britain Items :-

I just wanted to thank you for my order to Australia. It was beautifully packed which ensured no breakages, and I'm extremely happy with what I ordered! I will definitely be using your website again.
Thanks, - Jane (Australia)

Portmeirion Botanic Garden Variations Plates :-

An excellent service, prompt delivery, efficient website. The parcel was so beautifully packed that my plates arrived intact - a lesson in packing which other companies could benefit from. I am very happy with my purchase, thank you. - Beryl (UK)

Portmeirion Botanic Roses Items :-

The parcel arrived safely. Beautifully packaged. I was most impressed! The plate and mug are lovely. Thank you so much for your help and kindness. - Mary (UK)

Portmeirion Chemist Prints Apothecary Jar & Totem Sifter :-

Hi Julie, my order arrived today, thank you so much for this, I now have 4 mugs again! I would also like to thank you for the excellent and speedy service. I was also impressed that you spelt my name correctly, this very rarely happens so it was so nice to have something addressed to me with my name spelt correctly. - Catheleen (UK)

Portmeirion Chemist Prints Apothecary Jar & Totem Sifter :-

l am so thrilled with both pots. Thankyou for your beautifully wrapped parcel and the little key ring  l will be keeping a look out for more items l do particularly love the white totem design. - Julia (UK) 

Portmeirion Parian Ware Planter :-

Thank you so much. The planter arrived beautifully protected and packaged. Thank you - Pam (UK)

Portmeirion Birds Of Britain Items :-

Thank you so much for the carefully packaged dishes that you sent!  All arrived in perfect condition, even though while on the delivery truck the UPS man placed a heavy box on top of my box smashing it and breaking it open.  Thankfully you had packaged up the plates and bowls so securely that not one was cracked or chipped.  i also just appreciated the lovely packaging - it was like opening Christmas presents!  Thank you again. - Geri (USA)

Portmeirion Eden Fruits Bowl :-

Thank you for the fruit bowl. It was the best packaged item I have ever had - Richard (UK) 

Portmeirion Summer Strawberries Casserole Dish :-

I managed to break a piece and needed a replacement. I was so pleased to find the genuine article at a fair price. Beware of the counterfeit stuff on other sites that I discovered It was dispatched promptly and arrived beautifully wrapped with care and attention to detail Thanks Julie -  Stephen (UK)

Portmeirion Botanic Garden Salt Grinder :-

Excellent product and customer service -  Nick 

Portmeirion Duck Casserole Egg Store :-

Very happy with purchase it’s lovely and well packaged and quick delivery once again very happy many thanks -  Susan (UK)

Portmeirion Botanic Garden Dinner Plate x2 :-

I was surprised that the package arrived in just a few days Also it was very well wrapped. I am pleased that Portmeirion Variations is still available. Thank you. -  Dorothy (CAN)

Portmeirion Botanic Garden Cafetiere :-

Excellent service in all aspects.. -  Iain (UK)

Paul Cardew Teapot :-

Very nice parcel. Wrapt like a gift. -  Margareta (SWE) 

Portmeirion Dolphin Jars:-

The item I ordered was beautifully (and safely) packaged, and the description was accurate. The customer service was excellent, as always. It is a pleasure to deal with a retailer who is so committed to (and knowledgeable about) the product in question. -  Rachel (UK)

Portmeirion Botanic Garden Variations Jug:-

Parcel received well packed and the item was in good condition. Pleasant, quick service. -  Roy (UK)

Portmeirion Botanic Garden Collander:-

Found this shop on-line and it had exactly what I needed Wonderful packaging, pottery arrived in good condition and quickly Would most definitely purchase from them again and recommend -  Diana (UK)

Portmeirion Parian Ware Jugs:-

The service i received was absolutely brilliant from start to finish -  Gloria (UK)

Portmeirion Favourite Horsemen, Dolphin & Pantomime Characters:-

Many thanks for hand delivering all four items. I'm over the moon with your service. The items were beautifully packaged. I love the attention to detail.  Such a professional service. Your passion is obvious. I will definitely be a repeat customer. All best wishes, -  Alison (UK)

Paul Cardew Alice In Wonderland Salt & Pepper Set:-

This is my first time ordering from you. I am very touched with the care you gave to presenting the items I ordered to me. The hand-addressed envelope inside the box welcoming me to your company is quite charming. I even loved such quaintness as seeing The Old Post Office. I can see quality of care is service in your company. I shall definitely be back.Thank you for preserving old world charm. -  K Weinstock (USA)

Portmeirion Compleat Angler Oval Plate:-

Excellent service -  R Sinclair (UK)

Portmeirion Pottery Book By Stephen McKay & Steven Jenkins:-

Personal, friendly service, my goods arrived beautifully packed, accompanied by a note with the most sumptuous handwriting, always a sign of consideration and care in my view, outstanding :-) -  A Smith (UK)

Ted Baker For Portmeirion Items:-

Great price, beautifully presented when delivered with lovely packaging and the product is fabulous. Very happy -  C Richards (UK)

Portmeirion Botanic Garden Replacement Plastic Pump:-

Replacement pump for Botannic Garden soap dispenser came very quickly and works fine. -  M Barnett (UK)

Portmeirion Botanic Garden Staffordshire Jug:-

Ordering on line was easy, delivery was quick, and all in all I was very pleased with the service. The only problem I experienced was with the delivery system, in that there was not the communication I was expecting, so that it was simply fortunate that I was in when it arrived. - J Simpson (UK)

Portmeirion Christmas Bell 1997:-

Great service. Really happy with purchase. Very well packaged. Thank you - L Jones (UK)

Portmeirion Dusk Cafetiere:-

Helpful site - easy to navigate. The service was ecxellent, and the choice of carrier was inspired - we were given updates during the delivery process. The packaging of the goods was also very good.- D Hunte (UK)

Portmeirion Dusk Teacup & Saucer:-

Extremely nice to deal with, Items packaged up very nicely so there would not be any chance of damage. Nice Company to deal with, will use again - R Chivers (UK)

Portmeirion Welsh Dresser Items:-

Everything as expected, delivered well packaged and in the promised time. - M Williamson (UK)

Portmeirion Holly And Ivy Mugs:-

Very satisfied - F Biancoli (UK)

Portmeirion Oven To Table Chicken Size 1 :-

Arrived on time and in good condition - A Simons (UK)

Portmeirion Botanic Garden:-

The bowl and jug arrived safely yesterday. I must admit it took me 5 minutes to get into your packaging, which was fantastic!  Your packaging is in a different league. Thank you very much. Please add that plate to your Requests list. Best wishes and thanks, - D Pearman (UK)

Portmeirion Totem Milk Jug:-

Just wanted to drop you a line to say thank you for the milk jug which arrived in perfect condition as you promised. I just wanted to say how impressed I was with the packaging & the care taken to ensure that everything was ok. I would definitely use your services again & recommend you to others. - K Westgarth (UK)

Portmeirion Paddington Bear Egg Cups:-

Ordered some lovely Paddington bear eggs cups.Excellent service.Fast delivery. - P Pulley (UK)

Portmeirion Ancestral Jewels Pin Dish:-

Lovely coaster/pin dish and contact was excellent I highly recommend this seller - G Webb (Australia)

Paul Cardew Teapots:-

I ordered twice on this website. The delivery to France took less than a week each time. And the seller is really reliable and kind. Order without thinking twice - C Million (France)

Paul Cardew Teapots and Miniatures:-

I am so thrilled with everything received in the post. The items are even better than described. The despatch second to none. I was fascinated in watching the online progress of the package as it went in and out to the different depots. I can now understand your pride in using this carrier (UPS). As for the package itself... I could not have asked for more packaging, care and presentation. Unwrapping the delivery reminded me of pass the parcel as a child at a children's birthday party... except I got all the prizes. Thank you so much for all the attentive care given, far beyond the norm. of most online sales I'm positive. I hope to use your company again with confidence and the link is now on my home page. You made something I found quite daunting into a breeze. With thanks and best wishes, Gilly of Derbyshire. (UK)

Portmeirion Replacement Plastic Pump:-

I am very pleased with my purchase, it was wrapped so nicely and arrived very quickly. Thank you - T Meek (UK)

Portmeirion Welsh Dresser Items:-

Very helpful, prompt and goods exactly as described. - M Williamson (UK)

Portmeirion Crazy Daisy Items :-

Probably the most beautifully packaged items I've ever received from a company :-). Very happy Sadly the courier company managed to mangle the outer packaging which was in complete contrast to the contents. - S Crawford (UK)

Portmeirion Replacement Pump :-

Exactly as described. First class service. - D Dell (UK)

Portmeirion Framed Prints & Miniatures :-

First class service all round. Julie was extremely helpful with my enquiry concerning a Portmerion product. Goods arrived timely after me placing my order, and were packed with exemplary due care and attention. Would definitely order from them again, and would have no hesitation in recommending Purely Portmerion. 5 Star service throughout. - C Jones (UK)

Portmeirion Paul Cardew Collectable Teapots :-

Well packaged and fast shipping, item as described, highly recommended :) - H M Huang (USA)

Portmeirion Gold Lion Coffee Pot :-

Wonderful to find a site that could replace a 50 year old piece of Portmeirion that was sadly broken and such a good efficient service. - R Stratford (UK)

Portmeirion Botanic Garden Variations Plate :-

The item was meticulously packed, delivered promptly and sent with a smile Very happy to shop there again. - R Morley (UK)

Portmeirion Magic Garden Coffee Cups & Saucers :-

Really great service, packaged so well It would be impossible for anything bad to happen to the order, will definitely be shopping here again, thank you - C Honey Bradfield (UK)

Portmeirion Childrens Pottery :-

Beautifully gift wrapped goods. Personal touch with invoice and business card. Good service and posting times. - K Ashan (UK)

Portmeirion Vintage Kelloggs Cereal Bowls :-

So pleased to have found and received replacement cereal bowls for my Kelloggs Vintage collection. Purely Portmeirion certainly came to the rescue after I broke my original bowl. - G Watkins (UK)

Portmeirion Botanic Garden Shell Dish :-

Arrived extremely well packed, on time. - R McQuinn (UK)

Portmeirion Compleat Angler Items :-

I could not believe that I had received my shipment so soon, I had placed the order on Saturday and my portmeirion pieces were here by Thursday, especially since I live in the states. The pieces were wrapped beautifully, as each were a gift. Each piece of dinnerware was beautiful. I am very pleased with my experience and when I shop for portmeirion, this is where I will come first from now on. - T Coyne (USA)

Portmeirion Christmas Wish Items :-

Excellent service and communication received throughout my order. Highly recommended. - D Allison (UK)

Portmeirion Botanic Garden Mustard Pot & Spoon :-

Pleased to have found this site - J Goddard (UK)

Portmeirion Teapot Brooch :-

Quick delivery and very well packaged. - T Joyce (UK)

Portmeirion Paul Cardew Teapot :-

Delivered as stated first time we have purchased goods from you Well done - T Burchnall (UK)

Portmeirion Christmas Wish Footed Cake Stand :-

Absolutely excellent customers service and lovely product - thanks. - C Mallinder (UK)

Portmeirion Holly & Ivy Teapot :-

Very pleased with my purchase, very speedy delivery and packaging was excellent, would thoroughly recommend. - G Haynes (UK)

Portmeirion Aztec Brocade Coffee Can :-

Very pleased with item which was in great condition and beautifully packed in sturdy parcel which arrived very quickly with personalised note and lovely free gift. This is the second time I have purchased from Purely Portmeirion and standard is again really excellent. - N Wellington (UK)

Portmeirion Malachite Items :-

Excellent. - A Thomas (UK)

Portmeirion Holly & Ivy Staffordshire Jug :-

I just wish there were more companies who would supply this level of service. My order arrived very well packaged. I requested gift wrap and have to say a lot of care had been taken with that as well. As a Portmeirion collector I am delighted to find a website with patterns not available elsewhere. I would have no hesitation in ordering from Julie again. - P Taylor (UK)

Portmeirion Botanic Garden Coffee Mug :-

My order came within a couple of days, absolutely beautifully wrapped (it took a few minutes to get into it), and in perfect condition - always a worry with china in the post. First-rate - D Pearman (UK)

Portmeirion Arabian Brocade Coffee Can :-

Very pleased with this first-time purchase which I had not been able to find elsewhere, but still at a reasonable price. Perfectly packaged and quick delivery. Will definitely use again. - N Wellington (UK)

Portmeirion Cypher Coffee Pot :-

Excellent service from beginning to end. Very happy with my purchase it was exactly as described. You won't be disappointed. - B Payne (UK)

Portmeirion Birds Of Britain Plates :-

Excellent service with fast delivery and very good products safely wrapped. Would not hesitate to use Purely Portmeirion again. - A Walsh (UK)

Portmeirion Parian Ware Jug :-

The lady who dealt with my enquiry and order was most helpful and very efficient in procuring the item that I wanted to purchase. - H Stedeford (UK)

Portmeirion Botanic Garden Poppy Cake Stand 2 Tier :-

Very satisfied with shopping experience and delivery. Only 4 stars for goods due to item not in original box which was not mentioned on the site. - A Bowman (UK)

Purely Portmeirion - Hello Alison, I am sorry you were disappointed that your cake stand didn’t have an original box, but as it was a cake stand that I personally made for Purely Portmeirion there would not have been one. If items have a box it will be mentioned in the listing. All of our items are gift wrapped so I hope it wasn't too much of a problem. Thank you for leaving a much appreciated review - Julie Gill

Portmeirion Compleat Angler Salt And Pepper Shakers :-

Arrived promptly and what I expected. Securely packed - A Lee (UK)

Portmeirion Pomona Dinner Plate :-

Very prompt - packaging excellent. - A Pogson (UK)

Portmeirion Botanic Garden & Pomona Items :-

Very happy with your service, thank you. Keep up your good work. - S Hazman (UK)

Portmeirion Botanic Garden Soap Dispenser Old Style :-

Extremely satisfied with customer service and delivery, goods satisfied but I knew what I needed, which was where customer service came in. - G Hardy (UK)

Portmeirion Birds Of Britain Teapot Stand :-

Great to get discontinued stock, excellent goods - S Brewer (UK)

Portmeirion Birds Of Britain Jug :-

Fabulous service from beginning to end. We bought the jug as a present for a friend who had broken hers and had thought she would never replace it, we found the exact jug at Purely Portmeirion - she was delighted The jug was well packed with a personal touch and Julie was very helpful throughout the purchase. Would definitely use again and would highly recommend to anyone. - H Baxter (UK)

Portmeirion Summer Strawberries Bowls :-

The bowls I ordered were a present were beautifully gift wrapped and in good condition. Thank you for prompt service. - L Morgan (UK)

Portmeirion Botanic Garden Items :-

Extremely helpful ,very friendly lady called Julie Gill, I felt as if I'd known her for years. Julie even helped me with a problem on my IPad. It really was a pleasure to speak to her and do business with, and I thoroughly recommend them to other collectors of Portmeirion range. My goods were very carefully packed to ensure no damage.Many thanks , much appreciated. - H Low (UK)

Portmeirion Compleat Angler Breakfast Mug :-

Excellent all round service. Julie certainly goes the extra mile to ensure her customers feel special - S Elder (UK)

Portmeirion Zodiac Mug :-

Finally got a replacement mug for one that had broken, but workmanship was disappointing. In 2 tiny places the white glaze had worn off so the grey undercoat showed through, and in 2 places there was a snot or bump of the white over glaze--one large one under the handle. Despite this, was glad to have the mug. - S Frisch (USA)

Portmeirion Welsh Dresser Items :-

A wonderful, perfect experience. Fast service, terrific packing. Just doesn't get any better. - H Torbin (USA)

Portmeirion Replacement Plastic Pump :-

I was delighted with my purchase. Prompt and efficient service, thank you. - S Elder (UK)

Portmeirion Magic Garden Coffee Set :-

Absolutely delighted to have found this website. Description of goods is excellent, easy to purchase on line with efficient deliver service. Will certainly be keeping an eye on what is available. Would recommend to anyone who is interested in portmeirion pottery. - D Lynch (UK)

Portmeirion Holly And Ivy Mugs :-

I just wanted to say how impressed I am with your service, not only super-fast delivery but some of the best packaging I have ever seen. This all adds up to company that cares about their business and I will certainly be using you again in the future Many thanks for an excellent experience. - M Shipway (UK)

Portmeirion Botanic Garden Miniatures :-

Hello I love purchasing items from Purelyportmeirion. I can guarantee that the items will be in a perfectly excellent condition and that the packaging will be so brilliant that there is no way any of the items could get damaged or broken. The personal touch is so great that when I ring Julie Gill to ask her about a particular item, it is like talking to a friend. Thank you Jules. - Caroline Webb (UK)

Portmeirion Eden Fruits Items :-

Brilliant service and support Julie You are a gem. - O Benbow (UK)

Portmeirion Birds Of Britain And Compleat Angler Items :-

Outstanding buying experience This was an extremely pleasant transaction. The items were expedited most efficiently carefully to USA. They arrived neatly packed and even pretty in tissue paper and ties. I am thrilled with the items and service. Top Notch. - G Wood (USA)

Portmeirion Botanic Garden And Pomona Items :-

Can always rely on Purely Portmeirion. - L Yunin (UK)

Portmeirion Botanic Garden Large Mantle Clock :-

EVERYTHING EXCELLENT - superb attention to detail - packing was the best I have ever seen So if you are buying a present for someone you would be delighted. - A Thompson (UK)

Portmeirion Magic Garden Coffee Pot :-

This was my third purchase in the last few months. Julie, as always, provides very meticulous descriptions and advice based on her extensive experience and knowledge. When an item arrives, I know to expect nothing but pure delight when I open the box. Items are always securely packed in a strong cardboard box with plenty of padding. This is the perfect place to buy Portmeirion. - C Biernacki (CAN)

Portmeirion Botanic Garden Dessert Plate :-

The order was dealt with promptly and the fragile goods were packed very effectively. I was also kept advised of the progress of my order in a very friendly way. - M Maybrey (UK)

Portmeirion Botanic Garden Replacement Pump :-

Excellent service and beautifully packaged. - E Richardson (UK)

Portmeirion Village Placemats And Coasters :-

A smooth transaction with well-packed goods delivered quckly. Various personal touches (referring to me by name; as much care taken over the look of packaging materials as over how they were packed; handwritten signature etc) made much more of an everyday process and this on a modest order.Small things, but it makes you wonder why other companies aren't doing it Thankyou - much appreciated. - I McIntyre (UK)

Portmeirion Botanic Garden Replacement Pump :-

Quickly dispatched and received beautifully packaged. Thank you. - C Newnham (UK)

Portmeirion Botanic Garden Items :-

Hello I love shopping at Purely Portmeirion. Julie Gill is always friendly, reliable and her packaging is the best that I have ever seen. She also manages to locate the most brilliant, wonderful items. Many thanks Jules. - Caroline Webb (UK)

Portmeirion Cypher Cup And Saucer :-

Very efficient service - goods were delivered promptly,in excellent condition, and very well packed. - A Owens (UK)

Portmeirion Botanic Garden Butter Knife :-

Excellent. Beautifully wrapped and they didn't give up in the search. - J Jenner (UK)

Portmeirion Pomona Xmas Decoration :-

Excellent service from Purely Portmeirion. Item well protected for postage with plenty of bubble wrap. Item itself wrapped like a present which was a lovely additional touch.10 out of 10.

Portmeirion Botanic Garden Plate Hyacinth :-

I needed a replacement for the plate I had carelessly broken. I thought the on-line experience was excellent and the plate arrived promptly in suitably protective packaging. Everything about this firm seems very professional and I will certainly use them again, hopefully when buying new rather than replacing.

Portmeirion Malachite Plate :- 

Very secure packing and speedy delivery...all the way to Canada. Julie found exactly what I was searching for, a Malachite plate in perfect condition for my growing collection of vintage Portmeirion. Her emails with additional photos and advice were greatly appreciated. This is my second purchase from Purely Portmeirion. I anticipate many more.

Portmeirion Replacement Plastic Pump For Soap Dispenser :-

I ordered a replacement pump for my soap dispenser which arrived promptly, not only beautifully packaged but sturdily enough for it not to break in transit. I loved the personal touch of a handwritten enveloppe with my order paperwork. Really pleased - and now I'll now where to go for any Portmeirion purchase/replacement.

Portmeirion Greek Key Tall Coffee Cups And Saucers :-

 I have nothing but praise for this company. I asked the proprietor to look out for some Portmerion goods which I have had difficulty in locating. True to her word she found the items and remembered me. I am absolutely delighted with them. They arrived within two days beautifully and carefully wrapped. I have used this company before and recommend its personal service and professionalism.

Portmeirion Botanic Garden Dinner Plate Sweet Pea :-

Brilliant service Bought plate as a gift to complete a friend's set.. Little personal touches make the difference - thank you note with parcel, plate beautifully wrapped and packaged up well. A good buying experience Would wholeheartedly recommend

Portmeirion Welsh Dresser Items :-

How exciting to get some more items for my collection. They came beautifully wrapped in tissue and bubble wrap in two cardboard boxes with extra newspaper. There was no way these things were going to break Thank you so much. I hope to buy more from you in the future.

Portmeirion Greek Key Side Plate In Orange :-

Good service, thank you.

Portmeirion Holly And Ivy Placemats :-

Really pleased with everything Thank you.

Portmeirion Botanic Garden Various Items :-

Jules, the lady that runs the shop is really friendly and helpful. She makes you feel that whatever you might be collecting is important to her also. The way that Jules packages her goods is absolutely first class and, I think, would survive any carelessness of a courier or postman. Ii makes you feel very special that if you send Jules an email she cones back to you very quickly. Lovely lady.

Portmeirion Greek Key Tall Coffee Can & Saucer :-

This was a very pleasant experience. Fast and reliable with a personal touch from the owner. The goods were in perfect condition and beautifully wrapped. I hope to use this service again and can highly recommend the site and the service provided.

Portmeirion Botanic Garden Salt & Pepper Pots :-

Beautifully wrapped (if a little difficult to open - perhaps a little less Sellotape) but excellent overall.

Portmeirion Holly & Ivy Apron :-

Excellent service. I appreciated the fact that the item was wrapped (even though it was a present to myself) and the envelope containing the invoice had been personally addressed - a lovely touch

Portmeirion Ladies Flower Garden & Botanic Garden Items :-

I can always rely on Purely Portmeirion. Items spot on as decsribed and great efforts are made in packaging. 5 stars seller.

Portmeirion Holly & Ivy Set Of 6 Coasters :-

Complete satisfaction. Set of coasters arrived quickly. Packaging excellent.

Portmeirion Pair Of Variations Tall Coffee Cups :-

Excellent service, great value and very helpful in every way. Many thanks.

Portmeirion Genuine Replacement Plastic Pumps :-

I ordered 2 pump dispensers for my Botanic Garden soap dispensers. I was delighted with the purchase, as I had seen on the website that these were compatible with the product. The items were nicely wrapped and packaged, and I would have no hesitation in ordering from Purely Portmeirion in the future. A pleasant on-line shopping experience.

Portmeirion Botanic Garden Plates & Milk Jug :-

Hi Jules, You folks are the BEST. I really appreciate not only the great items you carry, but also your amazing shipping speed. I ordered toward the end of the week two weeks ago, and the items came the following Monday! Between you and UPSTransglobal, I've never had service like that before. The items are beautiful and I am thrilled. You do realize that the Portmeirion items available here are often different (fewer) pieces than what is available in the UK. In the new 'Poppy' flower, we can get the 8.5 inch salad/dessert plate, but not the smaller 7in nor the larger 10in dinner plate.
Thank you again,